Terms of Service
Last updated: 15th January 2026
Acceptance of Terms
By accessing and using the website and services provided by thetaprovexis d.o.o. (registration number 1634259782), you accept and agree to be bound by these Terms of Service. These terms apply to all users of our website, including visitors, customers, and other users who access or use our analytics services.
If you do not agree with any of these terms, you are prohibited from using or accessing our website and services. The materials contained on our website are protected by applicable copyright and trademark law.
Description of Services
thetaprovexis provides gym membership lifetime value analytics platforms and related services to fitness businesses. Our services include data analytics, reporting tools, integration services, and consulting related to gym membership management and retention strategies.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. We also reserve the right to refuse service to anyone for any reason at any time.
User Obligations
When using our website and services, you agree to provide accurate, current, and complete information as prompted by our forms. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our systems. You may not attempt to gain unauthorised access to any part of our services, other accounts, computer systems, or networks connected to our services.
You are responsible for ensuring that your use of our services complies with all applicable laws and regulations, including data protection laws in your jurisdiction.
Intellectual Property
The content, features, and functionality of our website and analytics platform, including but not limited to text, graphics, logos, images, software, and data compilations, are owned by thetaprovexis and are protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except as permitted by these terms or applicable law.
Any feedback, suggestions, or improvements you provide regarding our services may be used by us without restriction or compensation to you.
Data Processing and Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.
If you use our analytics services, you are responsible for ensuring that you have appropriate consent and legal basis for sharing member data with us for processing. You warrant that all data provided to us has been collected and shared in compliance with applicable data protection laws.
Payment Terms
If you purchase services from us, you agree to pay all fees and charges associated with your account. Fees are typically billed monthly or annually as agreed in your service agreement. All fees are non-refundable unless otherwise specified in writing.
We reserve the right to change our fees at any time, with notice provided in accordance with your service agreement. Failure to pay fees when due may result in suspension or termination of your access to our services.
Limitation of Liability
To the maximum extent permitted by applicable law, thetaprovexis shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
Our total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid us for the services in the twelve months preceding the claim.
We do not warrant that our services will be uninterrupted, secure, or error-free, or that any defects will be corrected. You use our services at your own risk.
Indemnification
You agree to defend, indemnify, and hold harmless thetaprovexis, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to legal fees) arising from your use of our services, your violation of these terms, or your violation of any third party rights.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Slovenia, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms will be brought exclusively in the courts of Slovenia, and you consent to personal jurisdiction and venue therein.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service.
You may terminate your use of our services at any time by discontinuing use of our website and, if applicable, cancelling your service agreement in accordance with its terms.
Upon termination, your right to use our services will cease immediately. All provisions of these terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. If we make material changes to these terms, we will notify you by posting the updated terms on our website with a new "last updated" date.
Your continued use of our services after any such changes constitutes your acceptance of the new terms. If you do not agree to the modified terms, you should discontinue your use of our services.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@thetaprovexis.pro
Phone: +386 34396558
Address: thetaprovexis d.o.o., Zaloška cesta 145, 3004 Celje, Slovenia